“"Adult social care is about much more than care services. It's about supporting people to maintain their independence, stay connected to their communities and live the lives they choose. We want to hear directly from people who use services, as well as carers and families about what works well, what needs to change and what support will make the greatest difference in the future. The Big City Conversation is an opportunity for residents to help design services with us, not for us. Whether you receive support yourself, care for someone else, work in the sector or simply have ideas about how we can help people live independently for longer, we want to hear from you. Together, we can help shape an adult social care system that enables more people to live a life that matters to them."
Stoke-on-Trent Launches 'Big City Conversation' on Adult Social Care Future
Residents and carers are invited to share experiences and ideas to shape future adult social care services in the city.
By Aisha Mahmood
••2 min read
AI
Generic image of a community discussion event with diverse participants.
Stoke-on-Trent City Council has launched the 'Big City Conversation', a new engagement programme inviting residents, carers, and families to help shape the future of adult social care services.
The initiative is part of the council's work to develop its Adult Social Care Strategy for 2027-2030 and aligns with national reviews of adult social care. The programme aims to gather experiences and ideas from those who access care and support services, unpaid carers, families, and residents, with the core ambition of helping people to "live a life that matters to you".
Residents can participate by completing an online questionnaire and attending engagement events and community conversations held across the city in the coming months. The council is collaborating with voluntary, community, and faith organisations, healthcare partners, and community groups to ensure a wide range of voices are heard.
Key topics for discussion include independence, prevention and early support, care quality, support for unpaid carers, community connections, technology and innovation, and empowering individuals to have a greater say in service development. Feedback will inform future priorities and services, focusing on what is working well and what could be improved to help residents remain healthy, connected, and independent for longer.
The council emphasises that people are experts in their own lives and that future services will be developed collaboratively. The engagement process is designed to be accessible and inclusive, offering both digital and non-digital participation methods. Further details on upcoming events will be available on the council's website and social media channels.
Based on information from the official source: Stoke-on-Trent City Council (22/10/2026)
